Product Exchange

If the item you received doesn’t fit or you’d like to exchange it, you may return it within 14 days from the date of delivery.

Conditions for exchange:

• The item must be unworn and in perfect condition
• Original tags must still be attached
• The item must not have been washed or altered

How it works:

1. Contact us at [email / phone] within 14 days of receiving your order
2. Send the item back via a courier of your choice
3. Return shipping costs are the responsibility of the buyer
4. Once we receive and inspect the item, we will send out your new piece

⚠️ No cash refunds — exchanges only.

⚠️ Items purchased on sale are not eligible for exchange.

Need help?

Contact us at  info@kivosfashion.com for questions related to refunds and returns.
Phone number +302103220148